Vanessa Neeff
Chief Design Officer
Vanessa Neeff is Chief Design Officer at Terra API, bringing user research and product engineering perspectives to health data and developer experiences.
About
Vanessa Neeff is Chief Design Officer at Terra API. Her background includes design research with clinicians, patients, and nurses, followed by product engineering at Terra. Her approach starts with understanding what people need and observing how they use a product.
In her Terra podcast talk, Vanessa explains how watching new hires use the platform for the first time reveals friction in developer onboarding. She also describes studying a carefully selected customer in depth to help the team align product decisions and messaging.
She advocates asking about real tasks and recent experiences, digging into the reasons behind requests, and observing behaviour rather than relying on hypothetical feedback. Her examples connect user research with practical decisions about health data products and the developer experience.
Explore her approach in Product Engineering at Terra API: Stalk your users.
