Integration Terms
Policy Owner: Kyriakos Eleftheriou
Last updated: March 6th, 2026
Effective date: March 6th, 2026
PREAMBLEThese Terra Integration Terms ("Integration Terms") govern participation in Terra's integration program. These Integration Terms are entered into between Terra Enabling Developers Inc. ("Terra") and the entity or person submitting an integration application, configuring integration endpoints, or otherwise participating as an integration partner ("Integration Partner").By clicking "I Agree", submitting an integration application, or otherwise participating in the integration program, Integration Partner agrees to these Integration Terms.These Integration Terms are a standalone agreement governing participation in Terra's integration program by integration partners. For clarity, Terra's developer-facing Terms of Service govern developer/customer use of Terra services and do not govern Integration Partners except where expressly stated. Terra's developer-facing Terms are available at https://tryterra.co/terms-of-service and these Integration Terms are available at https://tryterra.co/integration-partner-terms. For integration-partner-specific matters, these Integration Terms control; otherwise Terra's developer-facing Terms control.1. DEFINITIONS1.1 "Integration Data" means data made available by Integration Partner's systems through Integration Partner authorized endpoints, including related metadata.1.2 "Integration Credentials" means OAuth client credentials, secrets, keys, tokens, and similar authentication artifacts supplied by or on behalf of Integration Partner.1.3 "Authorized Developer" means a Terra customer approved by Terra to access relevant data through Terra's services in accordance with applicable Terra terms and policies.1.4 "End User Rights Request" means a request by or on behalf of an end user to access, delete, correct, restrict, or otherwise exercise rights under applicable data protection laws.2. PROGRAM SCOPE2.1 Integration Partner appoints Terra to receive, process, normalize, and transmit Integration Data through Terra's services to Authorized Developers for approved use cases.2.2 Integration Partner participation is subject to Terra's compliance review and approval processes, which Terra may apply, repeat, or update at its discretion.2.3 Terra may suspend, limit, or revoke integration-program access where reasonably necessary for legal, security, compliance, technical, or risk reasons.2.4 Terra may suspend or terminate an Integration Partner's participation where Integration Partner conduct threatens the security, reliability, or integrity of Terra's platform or ecosystem, including misuse of integrations, abusive behavior, or actions that materially affect Terra or other participants.2.5 These Integration Terms apply prospectively from the Effective date and do not apply retroactively to periods before acceptance.3. INTEGRATION PARTNER RESPONSIBILITIESIntegration Partner represents, warrants, and covenants that:3.1 Lawful authority and rights•
Integration Partner has all rights, permissions, and legal authority required to make Integration Data available through Terra and to authorize Terra's processing and distribution as contemplated by these Integration Terms.
•
Integration Partner is responsible for its OAuth and authorization experiences and for obtaining and maintaining any notices, consents, authorizations, and legal bases required under applicable law.
•
Integration Partner will provide accurate and complete OAuth endpoints, scopes, credentials, endpoint details, and related technical documentation.
•
Integration Partner will promptly notify Terra of material changes to OAuth, scopes, endpoint behavior, auth methods, or data schemas.
•
Integration Partner will maintain commercially reasonable administrative, technical, and organizational safeguards for its systems and credentials.
•
Integration Partner will not knowingly provide malware, malicious payloads, or unauthorized access vectors via integration endpoints.
•
Integration Partner is responsible for compliance with laws and regulations applicable to Integration Partner's collection, use, disclosure, and transfer of Integration Data.
•
Integration Partner will disclose any integration-specific usage restrictions that Terra must enforce technically or contractually.
•
Integration Partner will not materially reduce, suspend, disable, or discontinue Terra's production access to integration APIs, scopes, or core data endpoints without at least one (1) year prior written notice.
•
Integration Partner will not unilaterally revoke Terra's production credentials or integration access except where required by law, regulator order, or immediate security threat.
•
If emergency action is required, Integration Partner will notify Terra without undue delay and use commercially reasonable efforts to restore access or provide a workable alternative as soon as reasonably practicable.
•
During any planned deprecation period, Integration Partner will maintain backward compatibility or provide a migration path reasonably acceptable to Terra.
•
operating and maintaining Terra's services;
•
authenticating and connecting integrations;
•
ingesting, caching, synchronizing, transforming, normalizing, storing, and transmitting Integration Data;
•
retry logic, reliability mechanisms, troubleshooting, debugging, abuse prevention, security monitoring, compliance, and support;
•
billing/metering and service analytics.
•
Integration Partner remains responsible for receiving and validating End User Rights Requests directed to Integration Partner, unless otherwise agreed in writing.
•
Where action is required in Terra-controlled systems, Integration Partner will submit a verifiable request through Terra's designated channel/API, including sufficient identifiers.
•
Terra will acknowledge receipt of valid requests promptly.
•
Terra will use commercially reasonable efforts to action valid requests in Terra-controlled production systems without undue delay.
•
Where deletion is requested, Terra will delete or irreversibly de-identify applicable records in active systems, subject to legal retention obligations, fraud/security needs, and backup lifecycle limits.
•
Terra will provide status confirmation (received, in-progress, completed, rejected with reason) to Integration Partner.
•
Terra may notify relevant Authorized Developers where required for downstream completion; each developer remains responsible for actions in developer-controlled systems under their applicable terms.
•
Nothing in this Section limits either party from taking actions required by law, regulator instruction, or urgent security/risk mitigation.
