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Samsung Health SDK has no automatic daily payloads

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AdjacentToucan6 months ago

I am attempting to test the Samsung Health SDK daily data payloads. I see the payload in Terra with data available when I manually call the Terra getDaily function. No payloads come in automatically when user data is available through Samsung Health. I believe this is a Terra issue since as soon as a daily payload shows in the terra dashboard my app syncs. This is a staging environment. What might be the issue?

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Vanessaadmin5 months ago

Hey there,

Samsung Health works a bit differently from other integrations, because Samsung requires you to send an application to get approval for the SDK - however since you are a Terra API customer, you will just need to let us know once you've submitted the application. We'll notify our Samsung partners for accelerated acceptance as we have a privileged partnership with them.

Regarding automatic data delivery for mobile-only sources like Samsung Health:

The SDK needs to be properly initialized. The SDK should be initialized every time your app is opened. This is a necessary prerequisite for other SDK functions to run as expected.

For automatic payloads, once a user is authenticated, you'll start receiving health data events automatically to your Data Destination (e.g. webhook)".