Crunch Time: Embrace the Cookie Monster Within!

We use cookies to enhance your browsing experience and analyse our traffic. Nothing beyond essential cookies runs until you choose. You can change your mind any time in our Cookie Policy.

  • Unified API
  • Mobile SDK
  • Connection Widget
  • Streaming
  • Lab Reports API
  • Graph API
  • Health Scores
  • Health Rewards
  • Workouts & Routes
  • Predictions
  • Lab Testing
  • DNA Testing
  • AI Interface
  • Enterprise
  • Insurance
  • Integrations
  • Research
  • Podcast
  • Blog
  • Reports
  • Events
  • Documentation
  • Community
  • Example apps
  • Wearable Data
  • About
  • Customers
  • Partners
  • Startup Accelerator
  • Careers
  • Support
  • Pricing
Terra
PricingHLTH '26
Become an integrationGet started
zap

Latest

zap

Popular

API

Unified API

SDK

Phone SDK

Authentication

Widget

Streaming

Streaming

Graph API

Graph API

Cannot add any sources.

All

CognitiveSkink5 months ago

Hi. I have only just subscribed to the service, but I am unable to add any health data sources or any data destination. No firewall is blocking, no vpn. I have a clean cache, used a different browser and used incognito and also used another desktop. But still nothing seems to be working.

Any help would be appreciated as I have only just paid for the service but I am unable to use it.

All the best

terra

Vanessaadmin5 months ago

Hi there, just looked into this ticket - it's being fixed asap today! We will update you once this has been resolved on our end. You can also notify us anytime via the support feature at the top right of the terra dashboard to get updates.