In my terra dashboard, i have 2 users with same reference id. both are from same provider - apple. Is is possible? How to stop it from happening?

hi !

Thanks for flagging this.

Here is what happened, it’s quite an edge case but can be easily avoided moving forward:

While rebuilding the app locally during testing (common with React/Flutter), Apple assigns a new vendor ID for the same device.

Each new vendor ID looked like a new connection to Terra API (even though the reference ID was the same). That’s why you saw multiple active connections.

How to avoid this:

Use Terra’s testing/staging environment during app builds → capped at 50 connections, so you’ll never get overcharged :)