Terra

Integration

API
Unified API
SDK
SDK
Authentication
Authentication
Streaming
Streaming
Blood
Blood Report API
Planned Workout
Planned Workout
AI Interface
AI Interface

User engagement

Graph API
Graph API
Scores
Health Scores
Rewards
Health Rewards

Use cases

Enterprise
Enterprise
Insurance
Insurance

Developers

Wearable Data
Wearable Data
Community
Community
Documentation
Documentation

Learn

Blog
Blog
Podcast
Podcast
Events
Events
Reports
Reports

Company

Customers
Customers
Careers
Careers
Partners
Partners
Support
Support
Become an integration
Become an integration


Cookie Preferences

Essential CookiesAlways On
Advertisement Cookies
Analytics Cookies

Crunch Time: Embrace the Cookie Monster Within!

We use cookies to enhance your browsing experience and analyse our traffic. By clicking “Accept All”, you consent to our use of cookies according to our Cookie Policy. You can change your mind any time by visiting out cookie policy.

zap

Latest

zap

Popular

API

Unified API

SDK

Phone SDK

Authentication

Widget

Streaming

Streaming

Graph API

Graph API

Terra iOS 1.13.16 background sync is not working

All

AgriculturalToad26 months ago

I am working on an iOS fitness app and we are trying to sync steps data into our firestore, but there are no events coming through to our database. We are using TerraiOS === 1.3.16 and native swift. We have followed all the steps in the iOS setup guide from here. What can we do to debug this?

terra

Matthewadmin26 months ago

Hey there,

Would you be able to upgrade to the latest TerraiOS package version that is supported and compatible with your project. There have been many patches since that release that improve background delivery functionality.


AgriculturalToad26 months ago

Upgraded to 1.15.1 and it seems pretty stable. Delivery is now functioning and we are getting 1-2 payloads per hour. Seems like that fixed it