Terra
Integrations
Research

Integration

API
Unified API
SDK
SDK
Authentication
Authentication
Streaming
Streaming
Blood
Blood Report API
Planned Workouts
Planned Workouts
AI Interface
AI Interface

User engagement

Graph API
Graph API
Scores
Health Scores
Rewards
Health Rewards

Use cases

Enterprise
Enterprise
Insurance
Insurance

Developers

Wearable Data
Wearable Data
Community
Community
Documentation
Documentation

Learn

Blog
Blog
Podcast
Podcast
Events
Events
Reports
Reports

Company

Customers
Customers
Careers
Careers
Partners
Partners
Support
Support
Pricing
Become an integrationGet started
IntegrationsResearch
Unified APIUnified APISDKSDKAuthenticationAuthenticationStreamingStreamingGraph APIGraph APIScoresScoresRewardsRewardsBlood Report APIBloodAI InterfaceAI Interface
EnterpriseEnterpriseInsuranceInsuranceWearable DataWearable DataCommunityCommunityDocumentationDocumentationBlogBlogPodcastPodcastEventsEventsReportsReportsCustomersCustomersCareersCareersPartnersPartnersSupportSupport
Pricing
Get startedBecome an integration


Cookie Preferences

Essential CookiesAlways On
Advertisement Cookies
Analytics Cookies

Crunch Time: Embrace the Cookie Monster Within!

We use cookies to enhance your browsing experience and analyse our traffic. By clicking “Accept All”, you consent to our use of cookies according to our Cookie Policy. You can change your mind any time by visiting out cookie policy.

Cookies Policy
zap

Latest

zap

Popular

API

Unified API

SDK

Phone SDK

Authentication

Widget

Streaming

Streaming

Graph API

Graph API

How does Terra handle failed Webhooks

All

FlexibleMastodon26 months ago

Hello there, when we are testing, we notice that if our webhook URL changes, the dashboard debug log reports 404 errors. Are these payloads lost forever or do we have to rerequest for this data using HTTP? How does Terra handle failed webhook events...

terra

Alexadmin26 months ago

Excellent question! Terra will automatically attempt to resend the event to your webhook after a period of 5 minutes, then 30 minutes, 1 hour, 2 hours, 4 hours and on and on. After 1 day, we stop retrying to send the same payload - this should give you ample time to fix your webhook when on production. You will always have the ability to resend any event that you can find on the debug log, by opening the event details panel (by pressing the > icon) and hitting Resend*. Also, the Terra api will always resend the payload to your currently configured hook - not an older webhook url.


FlexibleMastodon26 months ago

Thank you, that answers my question